Honda of North Hollywood is under new ownership and expanding! We are looking for qualified, motivated and exceptional individuals to become part of our team.
As our Receptionist, at Honda of North Hollywood you?re responsible for creating a great customer service experience for our guests and using your communication skills to build the bridge between guests and our team.
This role is a great way to kick start your career with us!
- Answer all customer calls promptly and professionally
- Determine customer's primary concern and schedule the necessary appointment or direct them to the appropriate department
- Communicate with each customer in a fashion that leaves them feeling comfortable and informed every time
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services and needs of the dealerships
- Establish and maintain great customer relationships that encourage repeat and referral business
- Work as a team player and uphold the company's standards of professionalism and integrity
- Perform efficiently with the normal amount of direction for the position; displays the professional attitude and capabilities of a self-starter.
