SPECIAL SERVICE FOR GROUPS, Inc
Job Announcement
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Title: CENS Navigator Division: SSG-HOPICS
FLSA: Non-Exempt, Full Time Supervisor: CENS Program Manager
Pay Range or Rate: $23.00 -$28.00 per hour Revised: 03.24.2022
Summary
Under the supervision of the CENS Program Manager the Navigator will complete brief screening, information, and linkage/referrals, coordination, transportation. Insurance enrollment and follow-up to clients who are referred to the CENS by participating agencies, as well as to clients who are walk-ins, which may be in need of substance used disorder treatment and/or mental health services.
Essential Functions
- Complete brief screening with clients who are referred to the CENS by participating agencies, who may be in need of substance abuse treatment and/or mental health services.
- Will provide clients with information and referrals for treatment services and other ancillary services.
- Provide case management services to ensure that all clients’ needs are met.
- Coordinate with project approved treatment providers as identified in Service Planning Area 6
- Provide referral and linkage services to appropriate treatment facilities as determined by the ASAM Brief Screening and interview.
- Provide Case Management Services
- Coordinate treatment services based on the client’s needs.
- Facilitate At-Risk workshops for CENS clients and staff at the assigned CENS sites.
- Facilitate SUD education and workshops for individuals and groups, recovery support, and hard reduction services.
- Assist with the training of new CENS staff.
- Coordinate arrangement and transport clients to treatment locations
- Link clients to essential services, housing, mental health, legal services, and additional need
- Assist client in enrolling and verifying insurance (Medi-Cal and My Health LA)
- Assist with the coverage of other CENS co-locations as needed.
- Participate in the SAPC monthly and quarterly meeting to meet funding stream specific requirements.
- Provide update and report during the SAPC Quarterly Meeting
- Participate in the SPA 6 Quarterly Providers Meeting
- Assist in the development of SPA 6 providers database.
- Communicate with co-location and community partners to coordinate services.
- Develop and submit weekly client charts to the program manager and/or program coordinate.
- Guide client through the SUD system of care in-network and out of-network
- Responsible for preparing project reports in accordance with funding requirements.
- Conduct follow-up with clients screened and enrolled to SUD treatment programs.
- Provide the Program Manager with all required client information and screening outcomes.
- Communicate with Providers and community partners.
- Responsible for preparing project reports in accordance with funding requirements.
- Conduct follow-up with clients screened and enrolled to SUD treatment programs.
- Input into Tracking, KIOSK, EHR system and any additional system
- Input information into the TCPX system daily and weekly
- Administer the ASAM Brief Screening
- Assist with identifying program enhancement opportunities.
- Provide individual & group substance abuse counseling.
- Perform duties based on professional practice with State/ Federal Government contracts and grants.
- Ability to monitor, evaluate, and promote clinical competence, directly and indirectly.
- Ensure fidelity to evidence-based practices.
- Deliver services using the 12 Core Functions of Substance Abuse Counseling
- Facilitate group, consultation and awareness alumni services, outreach, client retention and cultural competency as needed.
- Submit daily, weekly and monthly reports in a timely manner.
- Coordinate outreach services
- Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
- Represent the Agency in a professional manner at meetings and community events.
- Wear proper attire during physical activity classes (yoga class, music therapy, etc.)
- Participate in physical activity training (yoga, music events, etc.)
- Regular attendance required.
- Other duties as needed.
Secondary Functions
- Attend all meetings associated with the CENS and other projects as assigned by Program Manager or Division Director.
- Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for auditing purposes.
- Perform other duties as assigned by the Program Manager or Division Director
- Other duties as needed’ and ‘overtime, holiday, or weekend work may be required.
Minimum Qualifications – Knowledge, Skills and Abilities Required
- Certified or Registered Alcohol and Drug Abuse Counselor with a minimum of three (3) years job related experience. Registered employees must complete the certification process within five (5) years of their initial registration date.
- Verification of Employment Eligibility and Background Check
- If in recovery, a minimum of three (3) years of being drug and alcohol free is mandatory.
- Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.
- Ability to communicate effectively, both written and orally
- Knowledge of core competencies of Substance Abuse Counseling
- Working knowledge of Microsoft Word, Excel, and other database programs
- Knowledge of various community-based treatment providers
- Experience working with the criminal justice population.
- Valid California Driver License, Proof of Car Insurance, Reliable transportation
- TB Clearance upon hire and thereafter annually
- CPR and First Aid upon hire and thereafter
Supervisory Responsibilities
- This position does not have any supervisory responsibilities.
Environmental Conditions (Working Conditions)
- Exposed to aggressive clients: must communicate with many sources including courts, LA County Probation, State Parole, DPSS, DCFS, Mental Health Departments and other community agencies. Some evenings and weekends may be required. Sometimes noisy, loud and disruptive clients.
Mandatory Covid19 Vaccination requirement
- COVID-19 Vaccination Required: All staff are required to be fully COVID-19 vaccinated and to submit vaccination record to the HR Department during new hire orientation. Covid-19 Test required for all fully vaccination staff.
Physical Requirements
- In the course of performing this job, the incumbent typically spends time sitting, standing, walking, speaking, driving, and listening. Must sit at computer for data entry and reports: sometimes spend time driving and walking and carrying equipment/files/charts. Speak to staff and outside agencies in public meetings and multi-disciplinary team meetings. Represent the Agency in a professional and positive manner. Ability to lift a minimum of 25 pounds. Light physical effort may include occasional light lifting (15 lbs), and some reaching, bending, stopping, walking and squatting.
Mental Requirements
- The incumbent in this position must be able to accommodate any/all of the following: uncontrollable changes in priorities/be able to process information, think, and conceptualize and transfer knowledge on best practices for Substance Abuse Assessments and treatment. Ability to maintain a non- personal/romantic relationship with clients (See Conflict of Interest Policy)
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