Classification Summary
Classification Title
Position Information
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Position Title
Working Warhawk I - Help Desk Assistant
Job Description
Preferred Qualifications
Posting Text
Department
Information Technology Services
Number of Vacancies
Job Open Date
06/29/2023
Job Close Date
Special Instructions to Applicants
Applications will be collected throughout the Fall 2023 Semester. You are strongly encouraged to schedule an On-Campus Job Search Assistance appointment with the AUM Career Development Center before applying. Visit Handshake for available appointment dates/times.
This posting requires a resume to complete the application. Students can request resume review assistance by sending .doc or .pdf resume documents to resumereview@aum.edu.
Please upload your current or upcoming class schedule to the section titled, “Student Schedule”.
Please upload your current or upcoming class schedule to the section titled, “Student Schedule”.
Duties and Responsibilities:
Provides assistance and support via telephone, email and onsite for resetting passwords, wireless network connection, Blackboard support, printers, computers, and other equipment.
Provides proper lab sanitation and social distancing guidance and official campus policy enforcement for lab occupants as needed.
Sanitizes lab areas as students/users leave throughout the shift.
Knowledge, Skills, and Abilities:
Friendly, enthusiastic, and reliable with a willingness to learn.
Ability to commit to the work schedule established each semester and to arrive on time for work consistently.
Helpful with a customer service oriented and solution-oriented attitude.
Ability to communicate effectively and congenially in spoken and written English.
Ability to work independently with minimal supervision.
Minimum Qualifications:
Experience with computer hardware and software (desired).
Quick Link
https://www.jobs.aum.edu/postings/6275
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