Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential – at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.
QuadMed is seeking an Onboarding Specialist to join our HR Team! The Onboarding Specialist is focused on facilitating a superior onboarding experience for all new hires and associates across the country, from the time of offer acceptance into the training experience.
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Key Responsibilities
- Manage the new hire and associate onboarding process from signed offer to post-start date
- Communicate with new hires, hiring leaders and internal stakeholders prior to new hire start date regarding onboarding logistic items and managing timelines
- Identify concerns related to onboarding and timelines, escalate as needed
- Support and conduct New Hire Orientation on first day of employment
- Collaborate with hiring managers, IT, Compliance, Talent Acquisition, Credentialing, Training and other teams to ensure new hires have what they need to hit the ground running on their start date
- Identify access, equipment and privilege needs; and track for timely completion
- Actively participate in Onboarding and Orientation taskforce activities
- Facilitate the new hire Mentor Program
- Develop and maintain onboarding programs and resources, connecting new hires with cross-functional networks and resources; identify and facilitate continuous improvement
- Collaborate with HR and hiring managers to develop and update onboarding plans
- Evaluate and consistently improve the onboarding program, while ensuring program scaling with company growth
- Research creative and best-practices for new hire experience and propose upgrades on a quarterly cadence
- Collect and evaluate survey data and feedback on the new hire experience; bring forward trends for review and consideration
- Partner with clinical training team to onboard clinical students
- Manage All Aboard new hire tracking system
- Other Human Resources, Training and Talent Acquisition projects as needed
Job Requirements
Education:
- BA/BS degree or equivalent practical experience
Experience:
- Minimum three (3) years of HR, program coordination and/or training experience required
Knowledge, Skills & Abilities:
- Superior communication skills, and ability to connect with all levels/departments of the organization
- Strong technical skills; previous experience with HR systems
- An ability to work independently to manage multiple ongoing projects and programs with high attention to detail and organizational skills
- High sense of confidentiality regarding management of timelines and confidential/sensitive information
- Close attention to detail
- Able to demonstrate empathy
- Strong inter-personal skills
- Work with efficiency and focus
- Understand how to keep an organized
- Love problem solving and making teams and processes more efficient
- Ability to provide an exceptional customer experience
- Enjoy thinking about how to automate as much as possible
- Able to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
- Ability to multi-task
- Comfortable presenting to large groups
Harry Quadracci was determined to do things differently, and to do them better. In 1991, the visionary print manufacturing CEO founded QuadMed out of the belief that there had to be a better way to provide his employees with access to affordable, high-quality health care. And what started as doing the right thing, ended up sparking a health care revolution. Now 30 years later, we partner with employers across the nation to provide value-driven health and wellness services in or near the workplace. With a focus on breaking down cost, access and quality barriers, we empower employees and their families to live healthier, happier lives.
We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more.
QuadMed and Quad is proud to be an equal opportunity employer and values diversity. We are committed to creating a place of belonging — a space where employees do not need to sacrifice who they are to exist and grow in our workplace. QuadMed and Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. QuadMed and Quad also prohibits harassment of applicants and employees based on any of these protected categories.
Drug Free Workplace
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